Important: To submit a ticket you must first register an account.

Please take a moment to check the ‘Knowledgebase’ for potential answers to your support queries before opening a ticket. Alternatively, if you have a general question then asking “DazzaBot” our knowledgeable automated support assistant will get you an answer quicker. (Floating logo circle located at bottom right of page)

 

When submitting a ticket, please give us as much information as possible such as your purchase receipt or the exact issue you are having.

 

After submitting a ticket you will receive an automatic reply from our helpdesk confirming your ticket has been received. If you cannot see this email after 5-10 minutes, please check your spam folder and make sure to whitelist supportdesk@dazzadigitalmarketing.com so that our replies reach you successfully.

 

24 Hours Ticket Response Guarantee When you open a ticket with us, you'll get a guaranteed response within 24 hours (usually much quicker).

 

You will receive an automatic email notification when our support team replies to your ticket.

 

To return to the previous page, simply click the back button on your web browser or

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Credit Cards in OpenAI

For the OpenAI API to work you have to register a credit/debit card in your OpenAI API account and also generate an API key.

This is a requirement from OpenAI (and is out of our control) - Even if you are using your free credits you still need to have a card registered with them.

To register a card go to : https://platform.openai.com/overview and log in (or create an account) - Click on your name in the top right corner and a menu will appear - Select "Manage Account" from that menu.

On the left hand side there is a menu - click the "Billing" option - You will see a green "Payment Methods" icon in the middle - Please click that and then click "Add A Payment Method".

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