Important: To submit a ticket you must first register an account.

Please take a moment to check the ‘Knowledgebase’ for potential answers to your support queries before opening a ticket. Alternatively, if you have a general question then asking “DazzaBot” our knowledgeable automated support assistant will get you an answer quicker. (Floating logo circle located at bottom right of page)

When submitting a ticket, please give us as much information as possible such as your purchase receipt or the exact issue you are having.

After submitting a ticket you will receive an automatic reply from our helpdesk confirming your ticket has been received. If you cannot see this email after 5-10 minutes, please check your spam folder and make sure to whitelist supportdesk@dazzadigitalmarketing.com so that our replies reach you successfully.

24 Hours Ticket Response Guarantee When you open a ticket with us, you'll get a guaranteed response within 24 hours (usually much quicker).

You will receive an automatic email notification when our support team replies to your ticket.

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Dazza Digital Marketing Customer Support Desk Knowledgebase A to Z Website Solutions

A to Z Website Solutions Refunds

A to Z Website Solutions Refunds

Our policies on returns and refunds vary for different products and services we provide at A to Z Website Solutions. To find out the exact details on your product /service refund guarantee, simply follow the steps below:

• Go to your product/service web page at https://atozwebsitesolutions.com

• Scroll down to the bottom of the product/service page and locate the ‘Purchase Agreement / Terms’ link, and refer to the text on this page.

Before requesting a refund please contact us advising us of the problem. We’ve learned that most people simply need some initial help to get started with our products, so please do contact and one of our team who will guide you step by step. If your purchase is still covered by our guarantee and you’re still dissatisfied for ANY reason, the support team will then forward the refund request for the purchase price — it’s that simple. After identifying you in our database, we will then instantly disable the product/service for you and issue a refund.

Article Details

Article ID:

61

Category:

A to Z Website Solutions

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